Getting it right matters more than getting it first.
If we get something wrong, we say so — out in the open, with our name on it. No silent edits, no quiet rewrites. This page explains how that works, in plain language.
Our promise to you
Every Mosaic Adviser article is read and reviewed by an editor before it goes live. We still get things wrong from time to time — we are people, working in a world that moves quickly. When that happens, we fix it openly, we explain what changed, and we leave a clear trail. The original story is never quietly rewritten or made to disappear.
What counts as a correction
We treat three kinds of mistake as a correction:
- A factual error — we got a name, number, date, quote or source wrong.
- An important missing piece — we left out something that would genuinely change how you read the story.
- Misleading wording — the way we phrased something gives the wrong impression, even if every individual fact is accurate.
If new information simply comes to light after we publish — a fresh data release, a market move, a new statement from someone we quoted — we treat that as an update rather than a correction, and we label it clearly so you can tell the difference.
How a correction is handled
Whenever we correct an article, four things happen:
- We fix the article. The wrong wording is replaced with the right wording.
- We tell you what changed. A short, dated note is added to the article explaining what was wrong and what we changed.
- We keep a record. The original version is kept on file and the correction is logged separately, so anyone reviewing our work can see exactly what was changed, when, and by whom.
- We update the date stamp. If the fix changes the meaning of the article, we refresh the “last updated” date so news feeds, search engines and anyone reading later can see the article has been revised.
When we have to retract a story
Now and then an article is wrong in a way a correction simply cannot fix. When that happens, we retract it. The article is taken down and a short notice is put in its place, explaining what happened and why. We keep the original web address live so that anyone following an old link still lands on an honest explanation, rather than a broken page or a quiet disappearance.
Spotted something that looks wrong?
Please tell us. If you believe an article contains a factual error, leaves out something important, or is worded in a misleading way, send us the details using the form below. We aim to come back to you within one business day, and to act on confirmed corrections as quickly as we can after that.
Right of reply
If you are a person or organisation we have written about and you feel the article does not represent you fairly, please use the form above to get in touch. We will look at what you send us with the same care we give to any other correction request.
Editorial independence
Mosaic Adviser is published by Mosaic Financial Solutions Pty Ltd, an authorised financial services provider (FSP #46319). Editorial decisions — including corrections — are made on editorial grounds and are not influenced by advertising, sponsorship or commercial relationships.